Terms of Service
These terms govern your use of this website and the Conductor early-access programme, operated by Monstrous Media (“we”, “us”). By using the site or applying for early access you agree to them. Our Privacy & Cookie Policy explains how we handle personal data.
1. What this service is
Conductor is in a pre-launch, early-access phase. This website describes the product, publishes indicative pricing, and takes early-access applications. It does not yet sell anything, and product details, pricing, and availability may change before launch. You can browse and apply without creating an account.
2. The early-access programme
- Submitting an application does not guarantee a place. We select participants at our discretion, in waves, based on fit and capacity.
- Early-access builds are pre-release software: expect bugs, breaking changes, and gaps. They are provided for evaluation and feedback.
- We may suspend or revoke early access (for example for abuse, or if the programme changes shape) and may end the programme at any time. Published early-adopter benefits attach at the point we confirm them to you in writing.
- Feedback you choose to give us may be used to improve the product without obligation or compensation, and without transferring ownership of your ideas.
3. Licences, intellectual property & trademarks
- The Conductor engine is open source under the MIT licence — see the engine repository for its licence text.
- Conductor Studio and Conductor Pro are proprietary. The binding licence for a purchased product is the one presented at checkout; the pricing pages on this site are a summary of intent, not the licence itself.
- “Conductor” names and logos are our trademarks — usage rules live in TRADEMARKS.md. Site content (copy, imagery, design) is © Monstrous Media.
4. Purchases & refund policy
When paid products launch, payments are handled by Lemon Squeezy acting as merchant of record: your purchase contract for payment, VAT/sales tax, and invoicing is with Lemon Squeezy, while the product licence and these programme terms are with us.
- Refunds: 14 days, no questions asked. Request one within 14 days of purchase via the link in your Lemon Squeezy receipt, or by emailing privacy@monstrous.media with your order reference.
- Refunds are issued by Lemon Squeezy to your original payment method. Where you have longer rights as a consumer under local law, those apply instead of the 14-day window — your statutory rights are not affected by anything on this page.
- Purchases are one-time; where the pricing pages describe optional renewals or early-adopter update benefits, the precise scope of those benefits is fixed in the licence presented at purchase.
5. Acceptable use of this site
Don't abuse the site: no attempts to disrupt it, probe or overload its infrastructure beyond good-faith security research (see our security.txt), scrape it for spam, or submit early-access applications with someone else's identity.
6. Disclaimers & limitation of liability
This website and all pre-release software are provided “as is”, without warranties of availability, accuracy, or fitness for a particular purpose. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or participation in early access. Nothing in these terms excludes liability that cannot lawfully be excluded (including for fraud, or death or personal injury caused by negligence), and nothing limits your statutory rights as a consumer.
7. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of its courts — non-exclusive so that, if you are a consumer, you keep any right to bring proceedings in your own country.
8. Changes to these terms
If we make a material change we will update the version and date at the top of this page, the same way the privacy policy is versioned. Changes apply from the date posted and never retroactively reduce benefits already confirmed to you in writing.
9. Contact
Questions about these terms: privacy@monstrous.media.